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Customer Service Representative Test Battery - Tests of the Customer Contact Aptitude Series measure the core reasoning abilities related to jobs within sales and customer service. These tests can be optimally combined with the Customer Contact Style Questionnaire (CCSQ) which measures the relevant personality dimensions.. Use this online Customer Service Representative test to identify job candidates who will take care of your relationships and delight your customers.. 08.05.2017  · This video was made for my Customer Service class. Enjoy!.

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